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Salesforce Effectiveness Manager

  • City / Town: GBR-ENG-Berkshire
  • Date posted: Aug 21 2018 12:30PM
  • Sector: Pharmaceutical/Medical Sales
  • Employee status: Regular
  • Employment status: Full Time
  • Job reference: 1808179
  • Consultant: Samantha Prindiville

Salesforce Effectiveness Manager


Quintiles and IMS Health have come together to become IQVIA, The Human Data Science Company™. Inspired by the industry we help, IQVIA commits to providing solutions that enable life sciences companies to innovate with confidence, maximize their opportunities and ultimately drive human health outcomes forward.


We are currently looking for an experienced Salesforce Effectiveness Manager to join the Salesforce team at our IQVIA offices in Reading.


Key Responsibilities

• Design, develop, test, document, and deploy high quality business solutions on the SFDC platform based on industry best practices and business needs
• Lead complex technical discussions with clients, clearly articulate options, benefits and recommendations
• Manage the process of implementing improvements and new functionality in SFDC application
• Deliver support and solutions for break/fix issues
• Support development of existing technical resources (who may be less experienced in SFDC) by acting as SME and consultant
• Communicate and collaborate with technical resources and stakeholders regarding status, technical issues and creative solutions
• Perform on-going Salesforce administration (create accounts / profiles, defining fields, updating layouts, reports, dashboards etc.)
• Ability to support configuration tasks such as field/page updates, workflows, automated approvals



• 3 years of industry experience as a Salesforce Administrator
• Salesforce ADMIN Certified
• Functional knowledge of data structure and understanding of how to leverage the tool to meet complex process and reporting requirements
• Practical experience implementing Visualforce, APEX programming, APIs, and Web Services
• Experience with design, dev and implementation of Lightning and Mobile Apps
• Agile – SCRUM experience



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