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Costumer Service - Madrid

  • City / Town: ESP-Madrid-SPAIN01
  • Date posted: Jun 19 2018 10:30AM
  • Sector: Corporate & Executive
  • Employee status: Regular
  • Employment status: Full Time
  • Job reference: R1027657
  • Consultant: Elsa Escribano

Requisitos

  • Estudios mínimos

    Formación Profesional Grado Medio - Administración
  • Experiencia mínima

    Al menos 1 año
  • Imprescindible residente en

    Provincia Puesto Vacante
  • Requisitos mínimos

    Formación Grado Medio
    - Imprescindible: Nivel Alto de Inglés.
    - Experiencia previa de 1 año en posiciones de soporte a cliente via telefónico.
    - Persona muy organizada, dinámica, resolutiva y con orientación a cliente.
    - Buen manejo de herramientas informáticas.
    - Habituada a entorno internacional.

Descripción

Provide support functions to the Spanish team to ensure excellence in customer service and demand planning. Develop the department to become a reference by peers (best in class service). Provide support to sales team and minimize out of stocks. To accurately plan the demand for all SKUs on a monthly basis. To project manage and ensure timely launch of new products. To keep manufacturing informed of market developments and vice versa on an ongoing basis.
- Based in Madrid
- Temporary contract

Qualifications

Requisitos

  • Estudios mínimos

    Formación Profesional Grado Medio - Administración
  • Experiencia mínima

    Al menos 1 año
  • Imprescindible residente en

    Provincia Puesto Vacante
  • Requisitos mínimos

    Formación Grado Medio
    - Imprescindible: Nivel Alto de Inglés.
    - Experiencia previa de 1 año en posiciones de soporte a cliente via telefónico.
    - Persona muy organizada, dinámica, resolutiva y con orientación a cliente.
    - Buen manejo de herramientas informáticas.
    - Habituada a entorno internacional.

Descripción

Provide support functions to the Spanish team to ensure excellence in customer service and demand planning. Develop the department to become a reference by peers (best in class service). Provide support to sales team and minimize out of stocks. To accurately plan the demand for all SKUs on a monthly basis. To project manage and ensure timely launch of new products. To keep manufacturing informed of market developments and vice versa on an ongoing basis.
- Based in Madrid
- Temporary contract


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IQVIA™ is The Human Data Science Company™, focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness advances in healthcare information, technology, analytics and human ingenuity to drive healthcare forward.